The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team
Posted Apr 26, 2025 - 08:27 CEST
Update
Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.
Posted Apr 25, 2025 - 14:49 CEST
Identified
We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses.
If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.
Posted Apr 25, 2025 - 13:18 CEST
This incident affected: Jimdo Creator (Website Delivery, Image Delivery, Content Management System, User-Content Delivery, Nameserver, E-Mail Delivery System Central Europe, E-Mail Delivery System North America, E-Mail Delivery System Asia / Pacific) and Jimdo Website Builder (Website Delivery, Image Delivery, Content Management System, User Content Delivery, Nameserver).