Incident is resolved. All websites back up and running.
Posted Nov 07, 2022 - 17:07 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2022 - 15:34 CET
Update
UPDATE: All affected Creator sites should be available again. We will keep monitoring the situation to make sure it's stable.
Posted Nov 07, 2022 - 13:31 CET
Investigating
The IP 185.60.251.251 which serves as a static endpoint for A records connecting external domains to Creator websites is currently unavailable. Domains connected via Jimdo nameservers, CNAME records or hosted with Jimdo are not affected.
Posted Nov 07, 2022 - 12:22 CET
This incident affected: Jimdo Creator (Website Delivery, Image Delivery, Content Management System, User-Content Delivery, Nameserver, E-Mail Delivery System Central Europe, E-Mail Delivery System North America, E-Mail Delivery System Asia / Pacific), Content Delivery Network (Jimdo Website Builder and Jimdo Creator) (Central Europe, North America), and Jimdo Website Builder (Website Delivery, Image Delivery, Content Management System, User Content Delivery, Nameserver).